Privacy Policy
Flores Law and Advocacy, PLLC
Effective date: 10/05/2026
Flores Law and Advocacy, PLLC (“Firm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information obtained through our website, consultation scheduling, intake forms, and communications, including email and text messages.
Information We Collect
We may collect information you provide directly to us, including:
Your name, telephone number, email address, mailing address, and communication preferences.
Information about your inquiry, legal needs, potential conflicts of interest, or requested services.
Consultation bookings, intake responses, documents, and correspondence.
Billing information and payment transaction records.
Text messaging consent, preferences, message history, and opt-out records.
Please provide only the information reasonably necessary for your inquiry. Do not submit highly sensitive information through an ordinary website contact form, email, or text message. Contact us to arrange an appropriate method for sharing sensitive documents or information.
Website Hosting, Cookies, and Technical Information
Our website is hosted by Squarespace. When you visit our website, our hosting provider may collect technical information such as your IP address, browser and device information, pages visited, referring websites, and interactions with the website.
Our website may use cookies and similar technologies to support website functionality, maintain security, and, where enabled, understand website traffic and improve the visitor experience.
You can manage cookies through your browser settings and any cookie-preference controls available on our website. Disabling some cookies may affect website functionality.
For information about Squarespace’s own privacy practices, visit the Squarespace Privacy Policy.
How We Use Information
We use information as appropriate to:
Respond to inquiries and requests for information.
Evaluate potential representation and conduct conflict checks.
Schedule and manage consultations and appointments.
Provide legal services within an agreed scope of representation.
Request and manage intake forms, documents, and signatures.
Process billing and payments.
Communicate about inquiries, appointments, and legal services.
Maintain business and professional records.
Protect our website, systems, and information.
Comply with applicable legal and professional obligations.
Service Providers and Information Sharing
We use service providers to support website hosting, intake, scheduling, practice management, communications, payment processing, accounting, and related business functions. These providers include Squarespace and Clio.
We may provide information to service providers as reasonably necessary for their services, subject to applicable confidentiality and professional obligations.
We may also disclose information with your authorization, as appropriate to carry out agreed legal services, or as required or permitted by applicable law and professional rules. Nothing in this policy authorizes disclosure that would violate our professional duties.
Third-party services may have their own privacy policies governing their independent handling of information.
Mobile Information and SMS Consent
We do not sell, rent, or share mobile telephone numbers or other mobile information with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent are not shared with third parties or affiliates for their independent use. We may disclose information necessary to messaging service providers, platform providers, and carriers solely to deliver and support messages on our behalf.
No other information-sharing provision in this policy authorizes the sharing of mobile information or SMS consent for third-party marketing or promotional purposes.
Text Messaging
We use Clio to manage client and prospective-client information and send and receive text messages. Information processed through these services may include your name, mobile telephone number, message contents, consent preferences, and communication records. Clio and the service providers supporting message delivery process information as necessary to operate and support these services.
For additional information about Clio’s privacy practices, please review the Clio Privacy Policy. This link supplements our policy and does not replace our Firm’s privacy commitments or professional confidentiality obligations.
If you opt in, Flores Law and Advocacy, PLLC may send text messages about your inquiry, consultation scheduling, appointment confirmations and reminders, intake forms, document and signature requests, billing and payment links, or administrative updates related to legal services.
Messages may be recurring. Message frequency varies. Message and data rates may apply.
Consent to receive text messages is optional and is not a condition of purchasing a consultation or legal services. Providing your telephone number alone does not automatically enroll you in our texting program.
You may opt out at any time by replying STOP. You may receive one final message confirming your opt-out.
For assistance, reply HELP, email info@floreslawadvocacy.com, or call (936) 407-7260. You may also contact us through those methods to update your communication preferences.
Opting out of texts does not cancel an appointment, terminate representation, or change obligations under an existing agreement. Contact the Firm separately about those matters.
Payment Information
Payments may be processed through third-party payment providers. Information submitted through their payment systems is handled according to their applicable terms and privacy practices.
Do not send payment card numbers, bank account credentials, or other sensitive financial information by text message or ordinary email.
Information Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. However, no method of electronic transmission or storage is completely secure.
Ordinary text messages are not a secure client portal and may be accessible to others who can access your device, account, or communications. Please contact us for an appropriate method of providing sensitive information.
Information Retention
We retain information as reasonably necessary for the purposes described in this policy, including providing services, maintaining professional records, documenting consent, honoring opt-out requests, resolving disputes, and satisfying legal and ethical obligations.
Retention periods vary depending on the type of information and applicable requirements. An opt-out or deletion request may not require or permit us to delete every related record.
Your Privacy Requests and Communication Preferences
You may contact us to request access to, correction of, or deletion of your personal information, or to update your communication preferences.
We will evaluate and respond to requests as required by applicable law. We may need to verify your identity, and legal or professional obligations may limit what information we can disclose, change, or delete.
If applicable law gives you a right to appeal our response to a privacy request, you may submit an appeal using the contact information below.
Links to Other Websites
Our website and communications may contain links to third-party websites or services, including scheduling and payment platforms. Their privacy practices are governed by their own policies. We encourage you to review those policies before submitting information.
Attorney-Client and Prospective-Client Information
Visiting our website, submitting an inquiry, or exchanging messages does not, by itself, establish an attorney-client relationship or confirm that the Firm has agreed to represent you.
Nothing in this policy limits duties owed to clients or prospective clients under applicable law and professional rules, including applicable confidentiality obligations.
Updates to This Policy
We may update this Privacy Policy by posting a revised version with a new effective date. Where applicable law requires additional notice or consent, we will provide that notice or obtain that consent.
Changes to this policy do not, by themselves, expand the purposes for which you have consented to receive text messages.
Contact Us
For privacy questions, requests, or communication preferences, please contact:
Flores Law and Advocacy, PLLC
Email: info@floreslawadvocacy.com
Telephone: (936) 407-7260
Website: https://floreslawadvocacy.com